FAQ

Is there a cost to my company for the vending equipment/service?

Golden Valley Vending happily supplies your business with vending machines, as well as the service and maintenance.

How often do you come by and fill up the machines?

We have a routine schedule to ensure your machines are always stocked. Frequency depends on usage.

What condition are the vending machines in?

Our machines are well-maintained and frequently checked to ensure they are in optimal condition.

What is the procedure if someone loses money in the machines?

Contact us immediately and we will resolve the issue, usually by refunding the lost amount or providing an equivalent product.

If a machine has a problem, how quickly do you respond to fix it?

We prioritize service calls and aim to resolve any issues within 24 hours.

Is there a contract?

No, we operate on a flexible, contract-free basis to better serve your needs.

How long does it take for delivery/installation and what is the process?

Delivery and installation typically take one week, including initial setup and product stocking.

What are your service days and hours?

We operate Monday to Friday, 8 a.m. to 6 p.m., with emergency service available.

Who selects the products that go in the machines?

We work collaboratively with our clients to select the best products for their specific needs.

Can we earn revenue from our vending machine sales?

Yes, revenue-sharing options are available upon request.